Boutique Hotel Consultant
I help independent hotels and resorts shape the concept, operating team, guest experience, and the numbers, so the property earns what its character is worth.
Book a discovery callA clearer identity, a stronger team, happier guests and healthier margins, built on what makes your property distinctive.
A clear identity and positioning that attracts the right guests and sets you apart from the competition.
The right structure, hires and training, so service feels effortless and consistent from day one.
Sharper pricing, distribution and cost control that lift profit without watering down your character.
A stay shaped from first click to follow-up, building the reviews, loyalty and word of mouth that fill rooms.
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I spend time on site, speak with the team and read the numbers before offering any advice.
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A short, prioritised roadmap with clear owners, timelines and the reasoning behind each move.
03
I stay involved through implementation and review results with you until the changes take hold.
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We track results against the goals we set together and keep adjusting so the gains last.
40 years in hospitality, including roles as Director of Sales, General Manager, VP of Development, VP of Marketing, CEO of a hotel management company, Owner's Representative and partner in a hotel consulting firm, across 500+ hotel projects in 100+ countries.
Successful hotels simply do what other hotels won't, across all departments: accounting, guest services, housekeeping, maintenance, sales, marketing and reservations, food and beverage, recreation, and leadership.
Selected projects: Dusit D2 Nairobi · Thracian Cliffs Kavarna · Seabrook Island Resort, South Carolina · Sky Lodge Park City · Century Hotel Miami
Tell me about the property and what you want to change. I reply within 12 hours.
Or email me directly:
John.Sears@BoutiqueHotelConsultant.com